Serial De Adobe Flash Cs6 HOT!
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If you purchased Adobe Student & Teacher edition product, you may have received a serial number or a redemption code. See Serial numbers, redemption codes, and product codes Student & Teacher editions.
The Adobe Licensing Website (LWS) provides account information for Adobe Buying Programs customers. Use the LWS to find serial numbers, track orders, view purchase histories, check upgrade entitlements and points, change or add account contacts and information, merge accounts, and download software.
If you purchased your software through Adobe Buying Programs (from the Adobe Business Store or an Adobe reseller), your serial number is available in the LWS. Serial numbers are sometimes called activation codes, activation keys, or key codes.
Note: Looking for CS5 versions of Color Finesse, After Effects, or Adobe Premiere Pro for use with CS5 Production Premium and CS6 Master Collection in 32-bit Windows operating systems See \"Find serial numbers for CS5 versions of Color Finesse, After Effects, and Adobe Premiere Pro,\" below.
When you buy software through Adobe Buying Programs, Adobe sends a confirmation email to the person listed on the purchase order. If it's your first time using volume licensing, Adobe also sends a welcome message with sign-in information. You then can access your serial numbers and download your software from the LWS.
All TLP and FLP orders, and any CLP orders placed after 14 October 2009, include a license certificate that includes order information. This information includes the end-user name, Deploy-to ID, purchase order number, order number, and serial number.
Hi @Luremeister Take a look at the info on this page: -install/kb/find-serial-number.html. There are some third-party tools (search for Software Key Finders) that may help you find the number on your old computer.
Hi Hain, Thanks for the reply. But as I said in my post, the software WAS registered with adobe ... until I de-registered it on the defective PC to install it on the new PC. I believe that with the registration key I would still be able to download the software from adobe, even without the physical disc. I still have the email trail from the original order, so in theory adobe should be able to trace it.
If you previously registered the software, you can go to , then click on plans and payment, then products. All your registered serial numbers are there. I can vouch for this as I can still see a LiveMotion 1.0 serial registered. Once you have that you can try going here to download old unsupported versions as Adobe only keeps the two most recent versions in CC for download: -cs6-direct-download-links.html .
Hi Ben, Thanks for the reply. But as I said in my post, the software WAS registered with adobe ... until I de-registered it on the defective PC to install it on the new PC. I know about the option to download, but without the serial number it is not much use. I do still have the email trail from the original order, so in theory adobe should be able to trace the purchase / serial number.
CS5 and CS6 are on life support. But they can still be activated providing you have the following:1. your original media (disks or downloads) you received at purchase and a way to read them,2. a legitimate serial number for that version, language and platform (Win/Mac) and if it was an upgrade, a qualifying serial number from an older product,3. an older operating system that can support legacy 32-bit apps.NOTE 1 : Creative Suite installers won't work on macOS Sierra, High Sierra or Mojave without terminal workarounds. See the help article below. -cloud/kb/install-creative-suite-mac-os-sierra.htmlNOTE 2: Legacy Creative Suite will never run on Catalina, Big Sur or Monterey. Nor will it be tested on Win 11. Only the latest Creative Cloud products are compatible with new systems.NOTE 3: Legacy Creative Suite is discontinued & unsupported. Use at your own risk.=============Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away! Real Adobe employees will never reach out via Outlook, Yahoo, Gmail or Skype. =============3 Easy Ways to Identify Genuine Adobe Staff
2) The serial number was on the physical disc, which I can't find. I could have also copied it from the existing installation on the defective PC or my adobe account ... if I hadn't de-registered it in preparation for installing it on the replacement - as described in my post.
Hi Ani. Thanks for the reply. Like I said in my post, I de-activated it on the PC with the problem in order to be able to install and activate it on the replacement. It was then that I realized I couldn't find the physical disc (which also has the serial number / activation key on it). So now I can't recover the serial number from the previous installation and it is also not on my account anymore. I do still have the email conversation from the original purchase, if that allows adobe to recover the serial number.
Do you have a backup of your computer before the crash that you can restore to try and get the serial number since the product is unregistered Also if you have the original receipt you may be able to try and get the serial number but an email conversation isn't proof of purchase. Do you recall where you purchased the software from
Hi Ben. Thanks for the reply. It has well and tuly given up the ghost now. I bought it from the adobe education store (daughter was still in education then). So the email conversation was the order confirmation from adobe, their request for proof of being in education, their acceptance of that proof and their confirmation of dispatch. That should probably count as proof of purchase
No registration and activation are 2 different things. De-activating just allows you to install on additional machines because the Adobe license typically allows up to 2 installs. Registration just keeps a record of your purchases and serial numbers.
Can someone please help.... I had my computer (PC) serviced. They had to reinstall my OS. I have reinstalled CS6 master collection, but it is telling me my serial # is bad. The people in the chat verified my link for downloading, and verified my serial is correct. But they say they cant do anything else, and I have to get my answer from here. Anybody know how to resolve this issue
F a c ed17547084 are you installing on Windows or Mac OS I am showing the serial number registered under your account is for the Mac version of CS6 Master Collection. You can find details on how to locate your registered serial number at Find your serial number .
I bought the creative suite as a student from my school, and even have the number registered onto my adobe account (albeit it was done late). However it doesn't work when I try to actually install the creative suite now. I have the original receipt, though its crumpled and hard to read. Retroactively looking at the receipt now, it looks like I might have registered a digit wrong as well (on the receipt one of the numbers looks like a faded 8, but on the registered number I typed a 3 instead).
I tried looking up how to re-active locked serial numbers, but the adobe guide just redirects me to a cloud subscription. I already bought the suite, so I'd prefer to use that instead of paying a subscription.
assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.
common mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).
and one of the most common is using a program installation file with a suite's serial number. eg, using a cs6 suite serial number with a photoshop cs6 installation file. that won't work even though photoshop is included in that suite. you must use the (correct) suite's installation file (and you can choose to only install one program from the suite).
I got live help from someone on the adobe site and they told me my number was expired. It was definitely valid though, lol. Unfortunately this was a case where my school (or just the individual teacher in this case, who might have been misinformed) mislead us into thinking the serial number was for keeps, when in reality it would expire.
The \"usual\" practice when buying an Education license from Adobe is that the serial number does last forever... but in \"some\" cases the license was purchased in bulk by the school and then sold to students... and that particular process resulted in licenses (serial numbers) that came with an expiration date
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Valid file types are: 8bf, abf, abr, act, aep, afm, ai, arw, as, ase, avi, bmp, book, cel, cfc, chproj, cptx, cr2, cr3, crf, crw, css, csv, dn, dng, doc, docx, eps, epub, exif, fbx, fla, flac, flv, fm, gif, icma, icml, ico, ics, idml, indd, jpeg, jpg, jsfl, json, log, loss, lrcat, lrtemplate, m4a, mif, mov, mp3, mp4, mpg, nef, nrw, obj, odt, orf, otc, otf, pdf, pfb, pfm, pmd, png, ppj, ppt, pptx, prc, prel, prproj, ps, psb, psd, raf, raw, rtf, sbs, sbsar, sbsm, scc, ses, sesx, skp, sol, srt, srw, ssa, stl, svg, swf, tif, ttc, ttf, txt, wav, wmv, x3f, xd, xls, xlsx, xml, xmp.\",\"uploadDoneEvent\":\"LITHIUM:uploadDone\",\"disableFormActionButtonsEvent\":\"LITHIUM:disableFormActionButtons\",\"inProgressAttachmentSelector\":\".lia-in-progress-attachment\",\"removePreviewAttachmentEvent\":\"LITHIUM:removePreviewAttachment\",\"removeNewAttachmentEvent\":\"LITHIUM:removeNewAttachment\",\"passToAttachmentEvent\":\"LITHIUM:passToAttachment\"});LITHIUM.InformationBox({\"updateFeedbackEvent\":\"LITHIUM:updateAjaxFeedback\",\"componentSelector\":\"#informationbox_10c4b854bc4108a_59\",\"feedbackSelector\":\".InfoMessage\"});LITHIUM.Form.resetFieldForFocusFound();LITHIUM.Text.set({\"ajax.InlineMessageReply.loader.feedback.title\":\"Loading...\"});LITHIUM.AjaxSupport.fromForm('#form_10c4b854bc4108a', 'InlineMessageReply', '#ajaxFeedback_10c4b854bc4108a_0', 'LITHIUM:ajaxError', {\"useLoader\":false,\"ignoreFormActions\":[\"Cancel\",\"SaveDraft\"],\"event\":\"submit\",\"httpMethod\":\"POST\"}, false);LITHIUM.InputEditForm(\"form_10c4b854bc4108a\", {\"submitButton\":\".lia-button-Submit-action\",\"enableFormButtonEvent\":\"LITHIUM:enableFormButton\",\"warnUnsavedDataActionCssClasses\":[\"lia-form-action-ignore-unsaved-data\",\"lia-button-Cancel-action\"],\"useUnsavedDataWarning\":true,\"ignoreDisableFormDuringSubmitCssClasses\":[],\"submitOnChange\":false,\"swallowEnterEvent\":true,\"enableFormEvent\":\"LITHIUM:enableForm\",\"disableFormButtonEvent\":\"LITHIUM:disableFormButton\",\"disableFormEvent\":\"LITHIUM:disableForm\",\"unloadMessage\":\"Unsaved information will be lost.\",\"ignoreOnChangeCssClasses\":[],\"disableFormOnSubmit\":true,\"buttonWrapperSelector\":\".lia-button-wrapper\",\"showUnsavedDataWarningDataKey\":\"showUnsavedDataWarning\",\"liaBodyTagId\":\"#lia-body\"});LITHIUM.AjaxSupport({\"ajaxOptionsParam\":{\"event\":\"LITHIUM:autosaveInline\",\"parameters\":{\"clientId\":\"inlinemessagereplyeditor_0_10c4b854bc4108a\"}},\"tokenId\":\"ajax\",\"elementSelector\":\"#form_10c4b854bc4108a\",\"action\":\"autosaveInline\",\"feedbackSelector\":\"#form_10c4b854bc4108a\",\"url\":\" _0.form:autosaveinlinet:ac=board-id/download-and-install/message-id/510740\",\"ajaxErrorEventName\":\"LITHIUM:ajaxError\",\"token\":\"qrV3iNeL4Ku9I1d4COB_Q2oZR8NnJUBHJVr-YzCJigk.\"});LITHIUM.InlineMessageReplyEditor({\"openEditsSelector\":\".lia-inline-message-edit\",\"ajaxFeebackSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a .lia-inline-ajax-feedback\",\"collapseEvent\":\"LITHIUM:collapseInlineMessageEditor\",\"confimationText\":\"You have other message editors open and your data inside of them might be lost. Are you sure you want to proceed\",\"topicMessageSelector\":\".lia-forum-topic-message-gte-5\",\"focusEditor\":false,\"hidePlaceholderShowFormEvent\":\"LITHIUM:hidePlaceholderShowForm\",\"formWrapperSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a .lia-form-wrapper\",\"reRenderInlineEditorEvent\":\"LITHIUM:reRenderInlineEditor\",\"ajaxBeforeSendEvent\":\"LITHIUM:ajaxBeforeSend:InlineMessageReply\",\"element\":\"input\",\"clientIdSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a\",\"loadAutosaveAction\":false,\"newPostPlaceholderSelector\":\".lia-new-post-placeholder\",\"placeholderWrapperSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a .lia-placeholder-wrapper\",\"messageId\":11258699,\"formSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a\",\"expandedClass\":\"lia-inline-message-reply-form-expanded\",\"expandedRepliesSelector\":\".lia-inline-message-reply-form-expanded\",\"newPostPlaceholderClass\":\"lia-new-post-placeholder\",\"editorLoadedEvent\":\"LITHIUM:editorLoaded\",\"replyEditorPlaceholderWrapperCssClass\":\"lia-placeholder-wrapper\",\"messageActionsClass\":\"lia-message-actions\",\"cancelButtonSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a .lia-button-Cancel-action\",\"isGteForumV5\":true,\"messageViewWrapperSelector\":\".lia-threaded-detail-display-message-view\",\"disabledReplyClass\":\"lia-inline-message-reply-disabled-reply\"});LITHIUM.Text.set({\"ajax.reRenderInlineEditor.loader.feedback.title\":\"Loading...\"});LITHIUM.AjaxSupport({\"ajaxOptionsParam\":{\"useLoader\":true,\"blockUI\":\"\",\"event\":\"LITHIUM:reRenderInlineEditor\",\"parameters\":{\"clientId\":\"inlinemessagereplyeditor_0_10c4b854bc4108a\"}},\"tokenId\":\"ajax\",\"elementSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a\",\"action\":\"reRenderInlineEditor\",\"feedbackSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a\",\"url\":\" _0:rerenderinlineeditort:ac=board-id/download-and-install/message-id/510740\",\"ajaxErrorEventName\":\"LITHIUM:ajaxError\",\"token\":\"jfO_1yt_EKRAJ3Xd3LjRP0RYT4uDXewDDFzJ8citbsU.\"});LITHIUM.InlineMessageEditor({\"ajaxFeebackSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a .lia-inline-ajax-feedback\",\"submitButtonSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a .lia-button-Submit-action\"});LITHIUM.AjaxSupport({\"ajaxOptionsParam\":{\"event\":\"LITHIUM:lazyLoadComponent\",\"parameters\":{\"componentId\":\"messages.widget.emoticons-lazy-load-runner\"}},\"tokenId\":\"ajax\",\"elementSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a\",\"action\":\"lazyLoadComponent\",\"feedbackSelector\":false,\"url\":\" _0:lazyloadcomponentt:ac=board-id/download-and-install/message-id/510740\",\"ajaxErrorEventName\":\"LITHIUM:ajaxError\",\"token\":\"ceCSIK9DfpwIkbZ3eF-6KV3O4VfpcJzJqpe-5tAibN8.\"});LITHIUM.lazyLoadComponent({\"selectors\":{\"elementSelector\":\"#inlinemessagereplyeditor_0_10c4b854bc4108a\"},\"events\":{\"lazyLoadComponentEvent\":\"LITHIUM:lazyLoadComponent\"},\"misc\":{\"isLazyLoadEnabled\":true}});;(function($){try{ const RESOURCE_LINK = 'Community: resourcesLinkClick'; const RESOURCE_EDIT = 'Community: resourcesEditClick'; const RESOURCE_ADD_GROUP = 'Community: resourcesAddGroupClick'; const RESOURCE_ADD_LINK = 'Community: resourcesAddLinkClick'; const RESOURCE_EDIT_GROUP = 'Community: resourcesEditGroup'; const RESOURCE_EDIT_LINK = 'Community: resourcesEditLink'; const RESOURCE_DELETE_GROUP = 'Community: resourcesDeleteGroup'; const RESOURCE_DELETE_LINK = 'Community: resourcesDeleteLink'; if($('.resources-container').length > 0){ $('.links-list-item-title-url-container .list-link').on('click', function(e) { trackResourceEvents(e.currentTarget,RESOURCE_LINK,true,true); }); $('.resources-header-edit-icon').on('click',function(e){ trackResourceEvents(null,RESOURCE_EDIT,false,false); }); $('.add-group-container').on('click',function(e){ trackResourceEvents(null,RESOURCE_ADD_GROUP,false,false); }); $(document).on('click', '.group-form .add-link', function(e){ trackResourceEvents(null,RESOURCE_ADD_LINK,false,false); }); $(document).on('click', '.group-list-item .group-edit-button', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_EDIT_GROUP,true,false); }); $(document).on('click', '.group-list-item .group-delete-button', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_DELETE_GROUP,true,false); }); $(document).on('click', '.saved-link__edit', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_EDIT_LINK,true,true); }); $(document).on('click', '.saved-link__delete', function(e){ trackResourceEvents(e.currentTarget,RESOURCE_DELETE_LINK,true,true); }); }} catch(ex) { console.log(ex); }})(LITHIUM.jQuery); ;(function($){try{const CC_LINKS_TYPE={ '0': 'GetAppsBanner', '1': 'GetApps', '2': 'InstallTheApp', '3': 'LaunchTheExperience', '4': 'ManageAccount'}; const CONVERSATION_FLAG_TYPE={ '-1': '', '0': 'Top Reply', '1': 'Correct Answer', '2': 'Featured', '3': 'Announcement', '4': 'Pinned Reply'}; const PAGE_NAME='digitalData.page.pageInfo.pageName';const LANGUAGE='digitalData.page.pageInfo.language';const SITE_SECTION='digitalData.page.pageInfo.siteSection';const COMMUNITY_CATEGORY='digitalData.community.communityInfo.communityCategory';const COMMUNITY_ID='digitalData.community.communityInfo.communityId';const COMMUNITY_TITLE='digitalData.community.communityInfo.communityTitle'; const CONVERSATION_PAGE='Community: conversationPage';//evar203 mapped variablesconst CARD_CREATED_DATE='digitalData.community.communityAttributes.cardCreatedDate';const COUNT_CORRECT_ANSWER='digitalData.community.communityAttributes.countCorrectAnswer';const COMMUNITY_FLAG='digitalData.community.communityInfo.communityFlag'; const COUNT_REPLY='digitalData.community.communityAttributes.countReply'; const RELATED_CONVERSATION_ACTION='relatedConversationClick';const COMMUNITY_DD_PROPERTY='digitalData.community';const CONVERSATION_REPORT='Community: conversationReportClick';const REPLY_REPORT='Community: repliesReportClick';const MARKED_CORRECT='Community: Marked as Correct';const UNMARKED_CORRECT='Community: UnMarked as Correct';const REPLY_MARKED_CORRECT='replyMarkedCorrect';const REPLY_UNMARKED_CORRECT='replyUnmarkedCorrect';const CONVERSATION_FOLLOW='Community: conversationFollowClick';const REPLY_FOLLOW='Community: repliesFollowClick';const CONVERSATION_UNFOLLOW='Community: conversationUnfollowClick';const REPLY_UNFOLLOW='Community: repliesUnfollowClick';const SOPHIA_EVENTS = 'digitalData.sophiaResponse.fromPage';const CC_LINK1 = 'Community: CCD_';const CC_LINK2 = 'Click';const CC_LINK_CLICK = 'ccdLinkClick';const CC_MANAGE_ACCOUNT_CLICK = 'manageAccountLinkClick'; const REC_CONVO_FEEDBACK_SHOWN='digitalData.community.communityAttributes.recConvoFeedbackShown';const CONVERSATION_EDIT='Community: conversationEditClick';const CONVERSATION_VIEW_HISTORY='Community: conversationViewHistoryClick';const CONVERSATION_MOVE_MERGE='Community: conversationMoveMergeClick';const CONVERSATION_SPAM='Community: conversationSpamClick';const CONVERSATION_DELETE='Community: conversationDeleteClick';const CONVERSATION_BAN_USER='Community: conversationBanUserClick';const REPLY_BAN_USER='Community: repliesBanUserClick';const REPLY_SPAM='Community: repliesSpamClick';const REPLY_DELETE='Community: repliesDeleteClick';const REPLY_MOVE_MERGE='Community: repliesMoveMergeClick';const REPLY_VIEW_HISTORY='Community: repliesViewHistoryClick';const REPLY_EDIT='Community: repliesEditClick';const REPLIES_IN_RESPONSE_TO ='Community: repliesInResponseToClick';$.when(promise1).done( function () {userProfilePromise.then(trackConversationPageLoad);}); function trackConversationPageLoad() { //Conversation Page Load Tracking const subject = $('.userStrip').attr('data-message-subject');let messageUid = '11258699';const tempDD = digitalData; let boardId = normalizeBoardId('download-and-install'); let community = normalizeCategoryBoardId(); let contentType = getBoardType(boardId); //track new post success trackNewPostSuccess(community, subject, messageUid); //track merge message success trackMergeSuccess(subject,community,'10241502',contentType); //recover digital data property digitalData = tempDD; const valArr = location.pathname.split('/'); let pageName; let layoutView = 'threaded'; if('ForumTopicPage' === 'IdeaPage'){ layoutView = 'linear'; //Ideas do not support threaded view so it will always be linear } let sortOrder = 'by_date_ascending'==\"by_date_ascending\"\"Earliest\":\"Latest\"; if(PAGE_LANG!=='en'){ pageName = location.hostname + ':t5:' + boardId + ':' + 'conversationPage'; } else if(valArr && valArr.length > 2) { pageName = location.hostname + ':' + valArr[1] + ':' + community + ':' + 'conversationPage'; } if(pageName) { setDigitalDataProperty(PAGE_NAME, pageName); } if(messageUid) { setDigitalDataProperty(COMMUNITY_ID, messageUid); } setDigitalDataProperty(LANGUAGE, getLocale()); setDigitalDataProperty(SITE_SECTION, CONVERSATION_PAGE); setPrimaryEvent(CONVERSATION_PAGE, 'pageload');let replyCount = 0;if($('.reply-count__text').length > 0) {replyCount = $('.reply-count__text').attr('data-reply-count'); } let status = ''; let voteCount = 0; if($('.message-status-link').length > 0) {status = $('.message-status-link')[0].innerText;} if($('#messageKudosCount_').length > 0){ voteCount = $('#messageKudosCount_')[0].getAttribute('data-upvote-count'); } const correctAnswerCount = $('.correct-answer-div').attr('data-correct-answer-count'); const creationDate = $('.roleTimestamp').attr('data-post-time'); setDigitalDataProperty(CARD_CREATED_DATE, creationDate); //setDigitalDataProperty(COUNT_REPLY, replyCountreplyCount:'0'); setDigitalDataProperty(COUNT_CORRECT_ANSWER, correctAnswerCountcorrectAnswerCount:'0'); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, contentType); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_TITLE, subject); let solnType = $('.conversation-page-container').attr('data-solution-type'); if(parseInt(solnType) 0) { solnType = '1'; } else if($('#special-reply-pinned').length > 0) { solnType = '4'; } } solnType = CONVERSATION_FLAG_TYPE[solnType]; let flag = solnType; if($('.body-outer-container').attr('data-pin-flag') === \"true\"){ if(flag != ''){ flag = flag + ';Pinned'; }else{ flag = 'Pinned'; } } if(flag != ''){ setDigitalDataProperty(COMMUNITY_FLAG, flag); } if(document.getElementById('feedback_view_1')) { setDigitalDataProperty(REC_CONVO_FEEDBACK_SHOWN, 'true'); dnmsTrackConversationFeedback('render', 'feedback-answer', [messageUid, community, null, 'radio button']); } setDigitalDataProperty(FILTERS, [createGPSortInfoObj(sortOrder)]); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId}, {'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId}]); captureSnapshot('state'); //dunamis api call dnmsConversationPageRender(community, replyCount, subject, getCommunityCurrentPageNum(), getConversationTags().toString(), messageUid, layoutView, flag, status, voteCount); cleanDigitalDataProperties([SOPHIA_EVENTS]); if ($('.promos-wrapper').length > 0){ let promotype = $('.promos-wrapper').attr('data-promotype'); let promosubtype = $('.promos-wrapper').attr('data-promosubtype'); dnmsPromoRender(promotype, promosubtype, community, messageUid); } //Track related conversation clickdetectRelatedConversationsLoad(); //track status update success if(localStorage.hasOwnProperty('messageStatusUpdate')){ trackStatusUpdateSuccess(); } //Track reply post success trackReplyPostSuccess(); let lsCleanUpArr = ['gpEditMessageType', 'gpEditMessagePageNum', 'gpReportMessageDetails', 'gpReportMessageType'];clearStorage(lsCleanUpArr);cleanDigitalDataProperties(['digitalData.primaryEvent.eventInfo', FILTERS]);} function getPayload(params){ var sophiaPayload = []; try{ params = params.split(\"&\"); var keyMapping = {'aid':'ActionBlockId','campid':'CampaignId', 'cid':'ContainerId','cgid':'ControlGroupId','tid':'TreatmentId','vid':'VariationId','sid':'SurfaceId'}; var sophiaMap = {}; for(let i=0;i 1 && (keys[0] in keyMapping)){ sophiaMap[keyMapping[keys[0]]] = keys[1]; } } sophiaPayload.push(sophiaMap); }catch(err){ console.log(err); } return sophiaPayload;}function trackNewPostSuccess(communityName, subject, messageUid) { const npsDD = localStorage.getItem('npsDigitalData'); if(npsDD) {const ddVal = JSON.parse(npsDD);if(subject === ddVal.community.communityInfo.communityTitle) { digitalData = ddVal; setDigitalDataProperty(COMMUNITY_ID, messageUid); dnmsNewPostSuccess(communityName, subject, messageUid, JSON.parse(npsDD).sophiaResponse); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); } localStorage.removeItem('npsDigitalData');}}function trackMergeSuccess(subject,community,messageId,contentType) { try{ const mergeMsgDD = localStorage.getItem('mergeMsgDigitalData'); if(mergeMsgDD) { const ddVal = JSON.parse(mergeMsgDD); if(messageId === ddVal.community.communityInfo.communityId) { digitalData = ddVal; setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty('digitalData.community.communityInfo.communityContentTab', contentType); setDigitalDataProperty(COMMUNITY_TITLE, subject); captureSnapshot('event'); let cnvrstnIds = []; let slctdCnvrstnArr = ddVal.community.attributes.selectedConversations; for(let i=0;i 4) { let triggerBy = moveMergeTriggerDetails[0]; let cName = community; // merged to which community if(cName !== moveMergeTriggerDetails[1]){ cName = community + '' + moveMergeTriggerDetails[1]; // merged to which community from which community } let cId = messageId; let cType = moveMergeTriggerDetails[3]; //merged from which community type let msgType = moveMergeTriggerDetails[4]; let replyType = msgType!=='originalPost'msgType:null; let xArr = [cName, cId, cType, messageId+''+cnvrstnIds.toString(), replyType]; // merged to which message messages that got merged if(triggerBy === 'communityPage') { dnmsMoveMergeDeleteSuccessClick('Community','Community Controls', 'success', 'Merge', xArr); } else if(triggerBy === 'conversationPage') { dnmsMoveMergeDeleteSuccessClick('Conversation','Merge Conversation', 'click', 'Merge success', xArr); } localStorage.removeItem('moveMergeDeletetriggeredBy'); } } localStorage.removeItem('mergeMsgDigitalData'); } }catch(err){ console.log(err); }}function clearStorage(items) {for(let x=0; x 0) {$('.related-conversations-card').on('click', function(e) { if(e.target.hasAttribute('data-related-content-type')){ //section tab click events let destinationTab = e.target.getAttribute('data-related-content-type'); dnmsCPSectionTabClick(getDigitalDataProperty(COMMUNITY_CATEGORY), 'related conversation', destinationTab); setPrimaryEvent('Community: relatedConversationLabelClick', SECTION_TAB_ACTION); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE, destinationTab); captureSnapshot('event'); } else{ let subject = e.target.getAttribute('data-related-conversation-subject'); let boardId = e.target.getAttribute('data-related-conversation-board'); let relatedCommContentType = getBoardType(boardId); let community = normalizeCategoryBoardId(); let target_href = e.target.href; let convo_id = e.target.getAttribute('data-related-conversation-id'); let org_convo_id = getDigitalDataProperty(COMMUNITY_ID); dnmsRelatedConversationsClick(community, target_href, org_convo_id, convo_id, \"\", subject, relatedConvCampaignId, relatedConvControlGroupId, relatedConvVariationId, relatedCommContentType); setPrimaryEvent(RELATED_CONVERSATION_CLICK, RELATED_CONVERSATION_ACTION); cleanDigitalDataProperties([COMMUNITY_DD_PROPERTY]); setDigitalDataProperty(COMMUNITY_CATEGORY, community); setDigitalDataProperty(COMMUNITY_CONTENT_TYPE,relatedCommContentType); setDigitalDataProperty(COMMUNITY_ID, convo_id); setDigitalDataProperty(COMMUNITY_TITLE, subject); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': relatedConvCampaignId, 'ControlGroupId': relatedConvControlGroupId, 'VariationId': relatedConvVariationId, 'ActionBlockId': relatedConvActionBlockId}]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); } }); }}//Track actions on conversation and repliesif($('.lia-quilt-column-main_content').length > 0) { $('.lia-quilt-column-main_content').on('click', function(e){ let targetElement = $(e.target); //Track Report if(targetElement.hasClass('report__text')) { trackReportClick(targetElement); } //Track mark correct answer if(targetElement.hasClass('lia-component-solutions-action-mark-message-as-accepted-solution')) { trackMarkUnmarkCorrectAnswer('mark correct answer', targetElement); } //Track Unmark correct answer if(targetElement.hasClass('lia-component-solutions-action-unmark-message-as-accepted-solution')) { trackMarkUnmarkCorrectAnswer('unmark correct answer', targetElement); } //Track view history click if(targetElement.hasClass('view-message-history')) { trackViewHistoryClick(targetElement); } //Track move merge click if(targetElement.hasClass('move-message')) { trackMoveMergeClick(targetElement); if(getDigitalDataProperty(COMMUNITY_CONTENT_TYPE) !== 'Discussion' ){ let authorId = $(targetElement).closest('.MessageView').find('.userStrip__link').attr('data-user-id'); if(authorId.length > 0) localStorage.setItem(\"mergeAuthor\", authorId); } } //Track delete conversation/reply click if(targetElement.hasClass('delete-message-and-replies') targetElement.hasClass('delete-message')) { trackDeleteMessageClick(targetElement); } //Track ban user click if(targetElement.hasClass('ban-user')) { trackBanUserClick(targetElement); } //Track follow click if(targetElement.hasClass('addMessageUserEmailSubscription')) { trackFollowUnfollowClick(targetElement, 'follow'); } //Track unfollow click if(targetElement.hasClass('removeMessageUserEmailSubscription')) { trackFollowUnfollowClick(targetElement, 'unfollow'); } //Track in response to if(targetElement.hasClass('lia-message-reply-in-response-to')) { setPrimaryEvent(REPLIES_IN_RESPONSE_TO, REPLY_ACTION); captureSnapshot('event'); dnmsTrackInResponseTo(getConversationPageDetails()); } });}//Track edit message clickif($('.edit-message').length > 0) { $('.edit-message').on('click', function(e){ trackEditMessageClick($(e.target)); });}//Track mark spam clickif($('.lia-component-spam-action-mark-message-as-spam').length > 0) { $('.lia-component-spam-action-mark-message-as-spam').on('click', function(e){ trackMarkSpamClick($(e.target)); });} //Track conversation page CC clicksvar ccElements = document.querySelectorAll(\".cc-links-cta-container__anchor, .cc-links-banner-p2 a button\");for (let i = 0; i < ccElements.length; i++) { if($(ccElements[i]).length) { $(ccElements[i]).on('click', function(e) { let ccType = e.currentTarget.getAttribute('data-type'); let ccurl = e.currentTarget.getAttribute('href'); if(ccType && CC_LINKS_TYPE[ccType]) { if (ccType == '4') { let primaryEvent = \"Community: ManageAccountBtn_Click\"; setPrimaryEvent(primaryEvent, CC_MANAGE_ACCOUNT_CLICK); setDigitalDataProperty(SOPHIA_EVENTS,[{'CampaignId': manageAccountCampaignId, 'ControlGroupId': manageAccountControlGroupId, 'VariationId': manageAccountVariationId, 'ActionBlockId': manageAccountActionBlockId}]); captureSnapshot('event'); cleanDigitalDataProperties([SOPHIA_EVENTS]); dnmsManageAccountEvent(getDigitalDataProperty(COMMUNITY_CATEGORY), ccurl, 'ManageAccount', 'click', 'Conversation', manageAccountCampaignId, manageAccountVariationId, manageAccountControlGroupId); } else { let primaryEvent = CC_LINK1+CC_LINKS_TYPE[ccType]+CC_LINK2; setPrimaryEvent(primaryEvent, CC_LINK_CLICK); captureSnapshot('event'); dnmsCCLinkClick(getDigitalDataProperty(COMMUNITY_CATEGORY), ccurl, CC_LINKS_TYPE[ccType], 'Conversation'); } } }); } }function trackFollowUnfollowClick(tElement, action) { let isFollowAction = action==='follow'; if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(isFollowActionCONVERSATION_FOLLOW:CONVERSATION_UNFOLLOW, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick(action, getConversationPageDetails()); } else { setPrimaryEvent(isFollowActionREPLY_FOLLOW:REPLY_UNFOLLOW, REPLY_ACTION); let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick(action, replyType, getConversationPageDetails()); } } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackBanUserClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_BAN_USER, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('ban user', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('ban user', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_BAN_USER, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMarkSpamClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_SPAM, CONVERSATION_ACTION); //dunamis api call let convArray = getConversationPageDetails(); dnmsConversationActionsClick('mark as spam', convArray); if(convArray.length > 1){ syncDataOnS3('Spam', convArray[1]); } } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('mark as spam', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_SPAM, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackDeleteMessageClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_DELETE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('delete the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('delete the reply', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } setPrimaryEvent(REPLY_DELETE, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMoveMergeClick(tElement) { localStorage.setItem(\"movingConversationId\", getDigitalDataProperty(COMMUNITY_ID)); if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_MOVE_MERGE, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('move/merge the conversation', getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:originalPost'+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('move/merge the conversation', replyType, getConversationPageDetails()); localStorage.setItem('moveMergeDeletetriggeredBy','conversationPage:'+replyType+':'+getConversationPageDetails().toString()+':'+getDigitalDataProperty(COMMUNITY_CONTENT_TYPE)); } setPrimaryEvent(REPLY_MOVE_MERGE, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackViewHistoryClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_VIEW_HISTORY, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('view history', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('view history', replyType, getConversationPageDetails()); } setPrimaryEvent(REPLY_VIEW_HISTORY, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackEditMessageClick(tElement) { if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_EDIT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('edit message', getConversationPageDetails()); localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); } else { let replyType = getReplyType(tElement); if(replyType) { localStorage.setItem('gpEditMessagePageNum', getCommunityCurrentPageNum()); dnmsConversationReplyActionsClick('edit message', replyType, getConversationPageDetails()); localStorage.setItem('gpEditMessageType', replyType); } setPrimaryEvent(REPLY_EDIT, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackReportClick(tElement) { let tempConversationPageDetails = getConversationPageDetails(); tempConversationPageDetails[2] = encodeURIComponent(tempConversationPageDetails[2]); localStorage.setItem('gpReportMessageDetails', tempConversationPageDetails); if(tElement.closest('.lia-thread-topic').length > 0) { setPrimaryEvent(CONVERSATION_REPORT, CONVERSATION_ACTION); //dunamis api call dnmsConversationActionsClick('report', getConversationPageDetails()); } else { let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick('report', replyType, getConversationPageDetails()); localStorage.setItem('gpReportMessageType', replyType); } setPrimaryEvent(REPLY_REPORT, REPLY_ACTION); } cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); captureSnapshot('event');}function trackMarkUnmarkCorrectAnswer(action, tElement) { let correctFlag = action==='mark correct answer'; setPrimaryEvent(correctFlagMARKED_CORRECT:UNMARKED_CORRECT, correctFlagREPLY_MARKED_CORRECT:REPLY_UNMARKED_CORRECT); cleanDigitalDataProperties([COMMUNITY_ATTRIBUTES]); convDetails = getConversationPageDetails(); if(correctFlag){ convDetails = setSophiaPayload(convDetails); } captureSnapshot('event'); let replyType = getReplyType(tElement); if(replyType) { dnmsConversationReplyActionsClick(action, replyType, convDetails); } cleanDigitalDataProperties([SOPHIA_EVENTS]);}function detectRelatedConversationsLoad() { if($('.personalised-related-conversations').length > 0){ let targetNode = $('.personalised-related-conversations')[0]; let config = { childList: true }; let callback = function(mutationsList, observer) { for(let i=0; i 0) { status = $('.message-status-link')[0].innerText; } dnmsConversationStatusUpdate('success',getConversationPageDetails(), comment, status); setPrimaryEvent('Community: StatusChanged'+status.replace(' ',''),'conversationStatusUpdated'); setDigitalDataProperty(PRIMARY_FILTER, createGPFilterInfoObj(status, 'statusChange')); captureSnapshot('event'); localStorage.removeItem('messageStatusUpdate'); cleanDigitalDataProperties([PRIMARY_FILTER, FILTERS]); } catch(e){ console.log(e); }}function isReplyBodyEmpty() { let result = false; let xNode;if($('.mce-edit-area').length > 0 && $('.mce-edit-area').children().length > 0) { let mceEditAreaiFrames = $('.mce-edit-area').children(); for(let i=0; i 0 && (content[0].hasAttribute('data-mce-bogus') tinymce.innerHTML === ' 153554b96e
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